Smart cities could be lousy to live in if you have a disability
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From MIT Technology Review, Elizabeth Woyke discusses how “People with disabilities affecting mobility, vision, hearing, and cognitive function often move to cities to take advantage of their comprehensive transit systems and social services. But US law doesn’t specify how municipalities should design and implement digital services for disabled people. As a result, cities sometimes adopt new technologies that can end up causing, rather than resolving, problems of accessibility.”
The author identifies specific issues with kiosks, social media, touch pads, and more. “Cities may think they’re getting data from all their residents, but if those apps aren’t accessible, they’re leaving out the voices of large chunks of their population,” says James Thurston, a vice president at the nonprofit G3ict, which promotes accessible information and communication technologies.